Effective date: February 25, 2026.
Who we are:
This website is operated by TF Specialty Problem Solver LLC.
Information we collect:
We collect information you submit through this site, including your name, email, phone number, deal details, property or business information, and any documents you upload.
If you create a portal account, we store your email and a secure password hash.
We also collect standard technical data such as IP address, browser type, and device identifiers for security and analytics.
What we do not collect on this site:
We do not request Social Security numbers on this website. Do not submit SSNs or Social Security cards through any form or upload.
How we use your information:
To evaluate your request, communicate with you, provide the portal experience, and improve our services. We may use your information to confirm program fit, request documentation, and coordinate with lending partners involved in your request.
Sharing and disclosures:
We may share information with service providers and lending partners involved in evaluating or processing your request.
We do not sell your personal information. We may disclose information to comply with law, enforce our terms, or protect our rights and users.
Communications:
By submitting information, you consent to be contacted by phone, text, or email about your request. You may opt out of marketing communications at any time.
Cookies and tracking:
We may use cookies and similar technologies for site functionality, analytics, and to improve user experience. You can control cookies through your browser settings.
Data retention:
We retain information for as long as needed to provide services, comply with legal obligations, and resolve disputes.
Security:
We use reasonable administrative, technical, and physical safeguards to protect information. No system is 100% secure, so please use unique passwords and avoid sending sensitive data through this website.
Your rights:
Depending on your location, you may have rights to access, correct, or delete personal information. You may request these by contacting us.
Children’s privacy:
This website is intended for adults. We do not knowingly collect information from children under 13.
Contact:
TF Specialty Problem Solver LLC • info@tfproblemsolver.com • (262) 391-9500
Last updated: February 25, 2026.